To order on our website, you need a few simple steps; You add the products you want to buy to your cart from the quick add or add detailed section, then fill in the billing and delivery information, set your payment preferences on our secure payment page and create your order.
Payment Confirmation and Order Preparation
There is a confirmation phase in order to ensure shopping safety in all orders placed on our site. According to the payment method you prefer when creating your order, our relevant department receives the approval of your order and your order enters the preparation process.
The process of preparing the order;
With the expenditure approval of the seckindental.com security department or the security department of the relevant bank for orders placed with a credit card.
Following the payment and security approval of your order; If a different delivery time is not specified for the products you purchased (Pre-ordered products, custom-made products, etc.), they will be shipped within 3 working days at the latest. The delivery time of the products given to the cargo varies within 1 to 3 days (This period may be longer in some districts and villages) depending on the distance. In the event that the product/products in your order are extended or cannot be supplied, you will be informed about the supply time. For products that have problems in their supply; You can request a refund of the payment or wait for the product to be supplied. Orders placed on Saturdays and Sundays outside of working hours are deemed to have been placed on Monday following the confirmation of the payment information. Your orders, which coincide with public holidays and public holidays, are considered received on the next business day if the payment information is confirmed.
What should you pay attention to when ordering?
In order for your products to reach you in a timely and complete manner, some of the issues you should pay attention to before placing your order:
Delivery and billing addresses
Your orders will be sent to the delivery address you entered. One of the most common reasons for delayed deliveries is insufficient address information. Please enter your delivery address fully and completely.
For purchases made on seckindental.com, deliveries are made through the cargo company and not hand-delivered.