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Distance Sales Agreement


The subject of this contract is the Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures for Distance Contracts regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the BUYER has ordered electronically from the website belonging to the SELLER. It is the determination of the rights and obligations of the parties in accordance with its provisions.



1.1- The BUYER declares that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of the SELLER and has given the necessary confirmation in electronic environment.

1.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period.

1.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

1.4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

1.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

1.6- In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the BUYER has delivered the product to the SELLER within 3 days. or must be sent. In this case, the shipping costs belong to the BUYER.

1.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.

1.8- Defective or damaged products of the products sold or not with the warranty certificate can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be covered by the SELLER.

1.9- This contract becomes valid after it is signed by the BUYER and sent to the SELLER by fax or mail.



The BUYER has the right to withdraw within 7 days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not be used within the framework of the provisions of Article 6. In case this right is exercised, it is obligatory to return the original invoice with a copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. The product price is returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER.



2.1- Persons under the age of 18 cannot shop from the SELLER.

2.2- The SELLER is not responsible for price errors caused by typesetting and system errors.



3.1 - After receiving the cargo, the PURCHASER may return the product in cases such as incorrect shipment or defective delivery. In this case, the shipping fee of the BUYER and the return fee of the product belong to the SELLER. In these cases, the BUYER can cancel the order and request a refund of the product price.



4.1- After placing your order, you can track your order status at

You can cancel your order by calling customer service by phone until your order is shipped (at the latest 3 working days). Applications made by mail will not be considered. No penalty or shipping fee will be charged to the BUYER regarding canceled orders.

4.2- If your order has been placed on tiles, you cannot cancel your order.



In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the SELLER's residence are authorized up to the value announced by the Ministry of Industry and Trade.

In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.



The reliability of the personal information you have registered on our site is more important to us than anything else. The personal information you use while shopping on (Delivery/Invoice addresses, phone numbers, e-mail addresses, etc.) will not be shared with other institutions and organizations. Within our structure, only the information that will enable you to enter easily and quickly during the order is stored.

Your mobile phone and e-mail addresses that you share with us during membership will only be used to ensure that the information about your orders is delivered to you quickly and safely.

Except for, only you can access and change all the information you enter into the system. It is not possible for another member or Members to access and change information about you.

You can inform about the personal information requested from you during Member Registration, except for the obligatory ones, at your own discretion. If there is information that you would not prefer to give to, you do not have to fill in or mark these fields.